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FPRA Meeting Recap – Sept. 29th

September 30, 2010

Announcements
-
Forms and Dues ($45) – DUE TONIGHT!
-
Logo Contest Voting Tonight! Will be announced at the next meeting.
-
Networking Database: If you are interested, please email fprastudent@gmail.com.
-Trip Announcement: Jacksonville, Florida
-Jacksonville Jaguars
-Brunet-Garcia
-Florida Times-Union
-Social Committee Announcements: Mentor/Mentee Match-up
-FPRA’s Blog: FPRAstudent.wordpress.com
-Featured Member: Brandi Fritsch
-Fall Semester Meetings – Wednesdays 7 p.m. in HCB 215
-            10/3, 10/27, 11/10, 12/1, 12/8 (social), 11/17-19 (trip dates)

Kelly Robertson, APR: Social Media 101
-Facebook
-Twitter
-Flickr
-YouTube
-FourSquare

-The debate is whether this is a PR or advertising function.

-It’s not about blasting a campaign; it’s an interaction with your consumers.

-Social media skills are a skill set you need and must have to move forward. If you have it, you will be higher up on the totem pole.

-Our generation is ahead of some top communication directors because we are more knowledgeable about social media.

Facebook

-Which is better for a business? A Facebook business page or group

-Kelly believes the business page is better. You can see what the demographics, etc. are of your followers (insights, etc.)

-Offers functionality: Static FBML application, added through the backend
-Can add e-newsletter
-It’s a good way to gain exposure and publicity
-Can decide what the user sees first (instead of just going to the wall first)

-“Edit Page” is your access to the backend.
-Settings: Edit
-You can unpublish your page so no one can see it, but admins.
-This is helpful if you want to get the page finished before launching it.

-Wall Settings: this is where you choose what page users land on

-More Applications: Static FBML: Add to My Page
-Choose your page
-Then you customize!

-There are really no rules! You can come to the table with some really innovative ideas. This will put you ahead of the game.

-Check out www.mashable.com

-Click the social media tab to get the latest trends on social media

-What demographics are using it

When would Facebook be an ineffective tool for a business?
-It depends on their goals, target audience. For example, if your target audience is senior citizens, it might not be a useful tool.

-Be knowledgeable about the demographics that use social media.

-Make sure that people have access to your business, no matter which door they enter (Facebook, twitter, website, etc.)

-Always have links!

-You don’t want 10,000 friends that never interact with you.

-How are you going to show your employer the return on investment, why this tool is useful.

Twitter

-Twitter is a micro blog (140 characters or less). It’s very different from Facebook, etc.

-You as a consumer choose to follow certain people.

-It’s live time tweets, relevant information for their consumers.

-What are you going to tweet about?

-What is going to meaningful to your consumers?

-Your consumers are a very qualified audience.

Search.twitter.com

-Enables you to monitor what people are tweeting about.

-Example: Wedding Photography, can find those who are engaged, interested in photography, etc.

-These tweets can translate into actual customers!

-Google’s search component: catalogued tweets

If you have a boss that is uneasy about Twitter:

-Show them that people are talking about their business or organization right now!

-Show them these conversations are going to happen with/without them.

Flickr

-Two different options:

-Photo stream

-Catalogued folders of photos

-Group

-Members, customers can help contribute photos to your page

-Still have control, can approve or deny the photos

-Example: Photos taken with an Apple iPhone

-First question you will get: What if someone posts a photo we don’t like?

-No problem, there are a lot of controls within the tool.

-You can take it off.

YouTube

-You can create a channel for a business or an organization!

-You can customize it.

-Keep it consistent with the look of your website, social media, etc.

-There is a lot of backend statistics, a lot of backend data you can pass along when you are trying to show your employer the ROI (return on investment).

-Biggest benefit:

-It’s FREE! Doesn’t cost a thing!

-A good way to maintain or grow exposure for an ad/video when advertising dollars run out.

-It’s very viral, and it gets people talking.

-Let it leak, get people talking!

-When you start looking at demographic numbers for YouTube, it’s difficult to know exactly how many watch the videos because people watch videos without logging in.

FourSquare

-FourSquare is the newest social media tool.

-You simply check-in. It doesn’t let everyone know where you are; it just tells where your friends are checking in.

-The tool is GPS based. Victoria’s Secret can have their Semi-Annual Sale pop up for near by FourSquare users.

-There is a lot of backend data available. You can see who’s checking in, what time they are checking in, etc.

-It’s very incentive based: a great way to draw in your loyal customers.

Example: Jimmy Chu

The entire point of these tools is to have a conversation with the consumer.

You must be able to know the tools like the back of your hand. Research it! Work through it.

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